Future Travel Experience Global 2016, 7-9 September, Las Vegas
Come find out what makes Virgin Australia’s new business class proposition truly unique and what challenges were overcome, with the airline based in Australia and the designers on the other side of the World. APEX CEO Joe Leader will chair ‘In-flight Innovation Case Studies’ at FTE Global 2016, where Virgin Australia’s Head of Customer Experience and Business Transformation, Ben Asmar and tangerine Senior Designer, Daniel Flashman share the podium to give us a insight into what it takes to deliver an exceptional customer experience.
Inflight Innovation Case Studies, Thursday 8 September, 14.10 – 15.30
New premium cabins bringing unprecedented levels of comfort and functionality to passengers
Ahead of their talk at this year’s FTE Global, one of FTE’s ‘Up in the Air’ editors interviewed Ben Asmar and tangerine about the future of premium class travel.